Returns & Exchanges
At Replay Jeans, we want you to be completely satisfied with your purchase, which is why we offer a seamless return process for items in their original condition within 14 days of delivery. Whether you need a different size or a full refund, our team is here to ensure a smooth and premium shopping experience.
Return Process
- 1.Submit Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Place the items in their original Replay packaging with all tags attached, ensuring the invoice or return form is included inside the box.
- 3.Ship It Back
Drop off your package at any authorized courier point or schedule a home collection using the pre-paid label provided in your original shipment.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
